Do you take insurance?

At this time, A Solution B, LLC does not feel that accepting insurance is the best way to protect clients. I strongly recommend that you do not use insurance for marital or relationship issues unless your policy allows for that benefit without a diagnosis. Insurance is one means of covering the cost of counseling. However, there are many reasons why the use of insurance may not be in your best interest. 

If you desire to use your insurance, there are a number of options to address this area. 1)Contact your insurance to obtain information regarding Out-of Network mental health services coverage. 2) After purchase of your service A Solution B, LLC can complete a claim for reimbursement or 3) A Superbill, consisting of your services and a diagnosis, can be provided to you (after payment of services)   which can then be submitted by using the Better App on your cell phone.

How much do you charge for counseling?

My goal is to make counseling affordable and accessible to those in need. There is however, a sliding fee scale option for those who are experiencing financial hardship. I offer the option of applying for a sliding-scale fee that is based on income and household size, as well as, various forms of therapy. Depending on the type of session requested,  my minimum rate is $ 40 per session and with the highest rate of $130 per session (the first appointment).  Counseling sessions are 30 minutes to 50 minutes to allow for time to complete notes, record keeping and traveling. Payment options may be discussed upon initial contact but typically will include an online credit card number to reserve your allotted time. Additional form of payments accepted are as follows: Cash, Cheque, Mastercard, American Express, Visa and HSA. 

If you choose to use insurance, I will provide you with the information that you request to submit the claim to the insurance company for reimbursement.

How Do I Schedule an Appointment?

Appointments are scheduled on a first-come, first serve basis. If you have questions or concerns you may find the contact information on the contact page. You are welcome to use the Schedule Now button on any page to make an appointment. 

Appointments are scheduled and paid via Simplepractice.com.  In order to book an appointment a  credit card number is required. You will not be charged until the time of service and you are  free to use another form of payment at your session.  

Are there reminder calls?

I know life can keep us busy, making it easy to forget about appointments. Therefore,  starting two days prior to your appointment you will receive two reminders of your reserved time via email and text.  

What if I need to cancel?

Quality care for my clients is my priority. I ask that you give 24 Hours’ Notice if you need to cancel. When you need to cancel or reschedule a visit, it is expected of you to contact the office no later than 24 hours before the scheduled visit. This allows me a reasonable amount of time to determine the most appropriate way to reschedule your care as well as giving me the opportunity to re-book the vacant appointment slot with another client. If it is less than 24 hours before your appointment and something comes up, please give me the courtesy of a phone call, text or email. Contact information is available on the contact information page.

If, however, your appointment is a no-show or same day cancellation you may be charged a  $25 no show/late cancellation fee.